Free tech service for visually impaired

The In Touch Telford group and Sight Loss Shropshire are running a series of free technology training sessions for people living with sight loss, teaching them accessible ways to use smartphones and tablets.

In Touch Telford is a friendly group of both sighted and visually impaired volunteers who have been trained by the Royal National Institute of Blind People (RNIB) on the accessible use of handheld devices. The team members have first-hand experience and sympathy for the problems that people living with sight loss face when trying to keep their independence.

If you, or a friend, family member, or neighbour is living with a visual impairment or sight loss, you can attend these free training sessions where you can learn about:

  • How to use voice commands for phone calls
  • How to use voice commands to send text messages. We will help you getting used to dictation and with a few tricks ensure that messages can be checked before sending them off
  • How to listen to incoming messages and emails via talkback function and reply to emails
  • How to navigate through web pages via audio, browse the internet, consider deals and offers
  • Useful apps that help with daily living, e.g. reading out printed text on letters, package contents or cooking instructions
  • Apps that help with public transport, e.g. identifying a bus’s destination, advance warning of when a bus is approaching or reaching your destination.

These tech training sessions take place every 1st and 3rd Wednesday of the month, from 11:00am until 1:00pm (excluding January and December) at Telford Central Library, Southwater Square Telford Town Centre.

They are drop-in sessions, so no need to book in advance.

You can either bring your own phone and/or tablet, or use one of In Touch Telford’s demonstration devices. Both Android and Apple devices are covered.

If you have any questions, call 07778 956 096 or email your questions to

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